Privacy Policy

We value your privacy very highly. Please read this Privacy Policy carefully before using the www.optimumtms.com Website (the "Website") operated by Optimum TMS, a(n) Professional Limited Liability Company formed in Ohio, United States ("us," "we," "our") as this Privacy Policy contains important information regarding your privacy and how we may use the information we collect about you. Your access to and use of the Website is conditional upon your acceptance of and compliance with this Privacy Policy. This Privacy Policy applies to everyone, including, but not limited to: visitors, users, and others, who wish to access or use the Website. By accessing or using the Website, you agree to be bound by this Privacy Policy. If you disagree with any part of the Privacy Policy, then you do not have our permission to access or use the Website.

What information we collect

We collect any and all information that you enter on this Website. We collect the following information about you:

Specific piece of information:

Name

Postal / Shipping address

Billing address

Phone number

IP address

Email address

Device identifier

Policy number

Subscriber's identification number

Unique identifier used by your insurance provider

Applications and any data contained there in

Information regarding your interaction with our website or application

How we may use your information

We may use the information that you provide us for the following:

Analytics;

Counting ad impressions to unique visitors;

Creating new features;

Debugging to identify and repair errors;

Detecting security incidents;

Enforcing our Terms of Service;

Marketing and advertising;

Participation in surveys and contests;

Performing services;

Providing customer service;

Undertaking activities to verify or maintain the quality or safety of our services or devices;

Verifying customer information;

Processing payments.

Cookies

A cookie is a small piece of data sent from a website and stored on your device by your browser. This Website collects cookies and may use cookies for reasons including, but not limited to:

Analyzing our Website traffic;

Analyzing your interactions with advertisements;

Identifying if you are signed in to the Website;

Testing content on the Website;

Storing information about your preferences;

Recognizing when you return to the Website.

Most web browsers automatically accept cookies. However, you can modify your browser settings to decline cookies, if you prefer. This setting may prevent you from taking full advantage of the Website.

Children's privacy

This Website is intended for use by a general audience and does not offer services to children. Should a child whom we know to be under 18 send personal information to us, we will use that information only to respond to that child to inform him or her that they cannot use this Website.

Data Security

We take reasonable administrative, technical, and physical measures to protect the personal information we collect against unauthorised access, loss, misuse, or alteration. Access to personal and health information is limited to staff and service providers who need it to perform their roles, and we require those providers to safeguard your information under appropriate agreements. While we work to protect your information, no method of transmission or storage is completely secure, and we cannot guarantee absolute security. If you have concerns about the security of your information, please contact us at info@optimumtms.com.

Your Choices and Rights You have choices about the information you provide and how it's used:

• Access and updates — you may request to review or correct the personal information we hold about you by contacting us at info@optimumtms.com or 614-933-4200.

• Text messages — you can opt out of SMS at any time by replying STOP. Opting out will not affect your ability to receive care or contact us by other means.

• Marketing — you may ask us to stop using your information for marketing communications.

• Cookies — you can adjust your browser settings to decline cookies, as described above.

• Analytics — you can opt out of Google Analytics using the link provided above.

Depending on where you live, you may have additional rights under applicable state privacy laws regarding access to, correction of, or deletion of your personal information. To exercise any of these, contact us using the details above.

Analytics programs

This Website uses Google Analytics to collect information about you and your behaviors. If you would like to opt out of Google Analytics, please visit https://tools.google.com/dlpage/gaoptout/.

Mobile Information

Mobile phone numbers and SMS consent are collected when you opt in through our forms or booking system. This information is used solely to send appointment, care, and follow-up messages related to your enquiry. We do not sell, rent, or share mobile opt-in data or phone numbers with third parties or affiliates for marketing purposes. Text messaging originator opt-in data is not shared with any third parties.

Third-party websites

This Website may contain hyperlinks to websites operated by parties other than us. We provide such hyperlinks for your reference only. We do not control such websites and are not responsible for their contents or the privacy or other practices of such websites. It is up to you to read and fully understand their Privacy Policies. Our inclusion of hyperlinks to such websites does not imply any endorsement of the material on such websites or any association with their operators.

Questions

If you have any questions about this Privacy Policy, please contact us at info@optimumtms.com